The Body Language of the Eyes

Written by Guest Contributor Joe Navarro.
Joe Navarro is a 25 year veteran of the FBI where he served on the National Security Division's Behavioral Analysis Program. He is on the adjunct faculty at Saint Leo University and the Institute for Intergovernmental Research where he teaches nonverbal communications. For 35 years he has been teaching and utilizing the study of nonverbal communications as well as its practical applications in everyday use and in forensic settings. He has lectured throughout the world including Wayne State University School of Medicine and at the Baylor College of Medicine - Menninger Department of Psychiatry and Behavioral Sciences in Houston, Texas. Mr. Navarro brings together his academic background, scientific research, and practical experience catching spies to the art of observing and interpreting human behavior. Mr. Navarro is also the author of: Advanced Interviewing Techniques: Proven Strategies for Law Enforcement, Military, and Security Personnel; Hunting Terrorists: A Look at the Psychopathology of Terror; Phil Hellmuth Presents Read 'Em and Reap: A Career FBI Agent's Guide to Decoding Poker Tells; and his most recent book, What Every BODY is Saying: An Ex-FBI Agent's Guide to Speed-Reading People.

Our eyes also are formidable communicators of feelings including comfort and discomfort, which help us decipher others from a very tender age. The eyes reveal excitement at mom walking into the room but also reveal concern when we are troubled. Often what is not spoken out loud is expressed exquisitely in the eyes. In fact I was prompted to write this today as I was visiting a research colleague and her eyes, at a distance, told me something was wrong, her father had passed away.

While a mother’s eyes will reflect the hopelessness she may feel when her baby is hospitalized they conversely reveal the joy having found that the child is healthy and fine. Few things reflect our emotions as well or as rapidly as the eyes. Babies which are just several days old already respond to the eyes of the mother and can tell the difference between a squint and wide opened dilated eyes. Babies can tell the difference between a happy and contented mother and one who is stressed, just form looking at the yes.

The eyes serve as conduits of information we have relied on for thousands of years. We rely on them because of their accuracy. The man who is asked to help someone move will cover his eyes with his fingers rubbing them as he answers, “yes I will help you,” when no doubt this will be an inconvenience. This blocking behavior authentically reveals how he feels even though he will assist.

Eye blocking behaviors such as: covering of the eyes, shielding the eyes, lowering the eyelids for a prolonged period, delays in opening of the eyes is so hard wired in us that children who are born blind, when they hear something they don’t like will also cover their eyes. Obviously this behavior is hard wired, part of our paleo-circuits and represents an adaptation to stress or other negative stimuli which has served us well over millennia.

Eye blocking is just one of the more obvious things that we do. When we are troubled, frustrated, or struggling with something emotionally, our eyelids may also close hard and remain closed or the eyelids may flutter rapidly as an expression of our sentiment. Hugh Grant is famous in the movies for his eyelid flutter whenever he screws something up.

Research also shows that when we are nervous or troubled our blink rate increases, a phenomenon often seen with liars but also frequently seen with people under stress. I would not call anyone a liar just because their blink rate goes up although while studying Richard Nixon I did notice that when he was struggling with facts while talking to the press his blink rate went from about 12 per minute to 68 time per minute. Bill Clinton during his deposition showed a high blink rate at times in excess of 92 per minute, but again these were individuals under a lot of stress.

When interpreting eye behavior, many misconceptions exist. Little or no eye contact is erroneously perceived by some as a classic sign of deception, especially during questioning, while the truthful should "lock eyes." This is not supported by research or experience and is completely false. In fact, Alder Vrij and others have found that liars tend to engage in greater eye contact because they know we are looking there for signs of deception.

Eye contact is in fact a social/cultural phenomenon that is practiced differently around the world. In New York City we are, by social convention, allowed to look at each other for 1.68 seconds. In other cultures, especially in Latin America and elsewhere, your ability to gaze at others may be quite extended so long as it is not threatening.

Eye aversion is practiced by many cultures including Latin Americans and African-Americans, to show respect to those in authority. So when a black child looks down as he or she is being chastised, that looking down is actually a sign of respect and deference which is often misinterpreted as disrespect or worse, deception.

It is interesting to note in my own observations that when we are most comfortable we have the luxury of looking away and we find comfort there as we retrieve facts from our memory or ponder the future.

Eyes will move side to side, look down, or hold still as we process information. Just ask someone, to multiply in their head 56 x 89 and watch their eyes. The cognitive load placed on them by the multiplication task will cause all sorts of eye movements or even eye closure. All we can learn from this is that the person is processing information, not that they are telling the truth or lying as some well intentioned but ill informed individuals would have you believe.

I look at the eyes principally to tell me when someone is comfortable and relaxed. I also look at the eyes to tell me when someone is suddenly troubled by a subject or an event. Immediately I will see the orbits narrow, what I call the Clint Eastwood effect (remember him in those Italian Westerns right before he was going to shoot, he always squinted). Squinting or the narrowing of the eye orbits indicates, very accurately, discomfort, stress, anger, or issues. I have capitalized on this behavior in negotiations as opposing counsel read each paragraph out loud; we could see which articles in the document were going to be problematic by the squinting of the eyes at each truculent juncture. This behavior is obviously millions of years old and it very elegantly communicates how we feel precisely at that moment.



Joe Navarro has a new book releasing soon, preorder it today, Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
◦

The Body Language of the Eyes