Wednesday, April 28, 2010

Joe Navarro Talks About How To Spot Nursing Home Abuse

Joe Navarro has a new book, Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence



Jolynn B said...

He is right, but you also have to look at the patient's base line behavior. I am a caregiver and have worked with a lot of older people. Some of them can be quite the martyrs when no one has done anything but try to help them with basics of living. I guess if you are really good you can see the difference between staged and true hurt, but it is difficult. Especially when you are close and/or related to the person.