Got something important to say to someone and you know it is going to be a difficult conversation, or one that could get emotional really quick, or a sticky situation... do not talk to each other face to face.
This actually limits the amount of body language and other nonverbal message(s) that add to the conversation, and often end up igniting conflict. Eye contact can actually make the problem worse as you each respond not only to the content of the communication, but the differences in emotions, and vested interest.
Talking side by side allows both people to concentrate on the words, digest them at a slower pace, and respond more intelligently.
If you are in a business setting, and you have difficulties with certain individuals; or they don't like your prototypes; are negative; are snakes- try the side by side approach.◦
Tuesday, October 20, 2009
Talking to People Side by Side
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